Terms of service

TERMS & CONDITIONS

Welcome to Cryofeel. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Cryofeel reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate.

However:

  • Slight variations in color, texture, or appearance may occur due to screen settings or manufacturing differences.
  • Cryofeel does not guarantee that all product descriptions or content are completely error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

3. Pricing & Payments

All prices listed on the website are in INR (₹) unless otherwise stated.

Cryofeel reserves the right to:

  • Change product prices without prior notice
  • Modify or discontinue products anytime
  • Refuse or cancel orders due to pricing or technical errors

Payments must be completed before order processing and dispatch.

4. Order Acceptance

After placing an order, you will receive an order confirmation.

This confirmation does not guarantee final acceptance of your order.

Cryofeel reserves the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel suspicious or fraudulent orders

If payment has already been made for a cancelled order, a refund will be processed.

5. Shipping & Delivery

Shipping timelines provided on the website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Operational disruptions
  • Remote location delivery constraints

Cryofeel is not liable for delays caused by third-party logistics providers.

6. Returns, Refunds & Warranty

All returns, refunds, replacements, and warranty claims are governed by Cryofeel’s:

  • Return & Refund Policy
  • Shipping Policy
  • Warranty Policy

Cryofeel reserves the right to approve or reject claims after inspection.

7. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems/data
  • Upload harmful code, malware, or viruses
  • Misuse offers, coupons, or promotions

Any violation may result in restricted access or legal action.

8. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Designs

is the exclusive property of Cryofeel and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is prohibited.

9. Limitation of Liability

Cryofeel shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product usage
  • Website interruptions
  • Delays in delivery
  • Technical errors

Our liability shall not exceed the amount paid by the customer for the purchased product.

10. Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Payment gateways
  • Courier services
  • Analytics tools

Cryofeel is not responsible for third-party policies, actions, or service disruptions.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using Cryofeel, you consent to the collection and use of information as outlined in that policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of competent courts in India only.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact Cryofeel customer support.